Client Protection Hub

We're Here to Help

Having issues with your broker? As an IB, we have direct relationships with our partner brokers and can assist you in resolving disputes.

Important: We only process cases of our clients or trading accounts registered under our IB. This service does not guarantee outcomes but provides mediation assistance.

Common Complaint Scenarios

Submit Your Complaint

Additional Information
Under Our IB:

This service is FREE and we will assist you directly with the broker for faster processing.

Not under our IB:

You need to pay 10% of the claimed fund upfront. We will refund it if the case is closed and broker does not pay. For large sums, we can provide a lawyer (additional cost may apply).

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